Shipping & Returns Policy

Shipping

Dhaka City: 1-3 working days

Rest of Bangladesh: 2-7 working days.

Order before 11.30 am and your order will be dispatched on the same

working day (Sat- Thu excluding Bangladesh public holidays).

We will ship your order with Courier and Home Delivery. Our Delivery Partner

Courier: SA Paribahan, Sundorbon Courier, Korotoa Courier.

Home Delivery Partner: Metro Express, Redx, Pathao Courier.

Returns & Exchanges

Orders can be exchanged or, if you are not satisfied, totally refunded without courier cost. Please raised the compline within 48 hrs if you raise compline after 48hrs receiving of the product the compline is invalid.  As long as the products are still in their original condition and packaging, we’ll refund their purchase price in full within 15 working days after we receive your package. Refunds will be credited to the original form of payment for the purchase.

If you ordered a wrong size or color you can arrange your Exchange by filling out the quality control form here, specifying the reasons for returning your item. Needless to say, the products you send us back must be in their original condition, complete with their packaging, according to the above-mentioned Returns Policy.

Damaged or Defective Products

Please return any item purchased from myheaven.com.bd that arrives to you damaged or defective, or isn’t what you ordered.